My Digital Success FAQ

SSG operate our main hub site based from the grounds of the University of Bedfordshire at the Alexander Sports Hall, Bedford, MK40 2BQ.

SSG also operate a mixture of remote associate venues across Bedfordshire and Hertfordshire that are specifically selected to make accessibility to our courses as easy as possible for our customers in our communities.

Upon enquiring about our courses our friendly team of staff will guide you to your closest venue.

As part of your application process SSG will work closely with you to assess your eligibility to access governmental educational funding to support pay your course fees.

We are often able to provide individuals in receipt of benefit payments with access to our courses on a fully funded basis meaning there is no cost incurred.

Qualification title: NCFE LEVEL 1 CERTIFICATE IN DIGITAL SKILLS

Awarding Body: NCFE

Total Course Hours: 238

Every course that SSG operate is made up of units of work which are specifically selected to make up the entire course. All units will include practical participation, delivery and theory elements and assessment. Your selected course will cover units including:

  • Finding & Using Information
  • Safety & Security When Using Data and Digital Services
  • Communicating & Collaborating Online
  • Using Word Processing Software
  • Digital Career Development

Your assessment will vary depending on your initial assessments and how you feel most confident and able to demonstrate your retention of knowledge. If you prefer to write, speak or demonstrate, your tutor will extract this is an industry focused and ‘real world of work’ method.

Each unit will contain two Assignments Briefs which will contain guidance and tasks to support the submission of sufficient evidence; this will include deadline dates, declaration of ownership, tips and pointers and specific guidance. Assessments of both practical performance and knowledge and understanding will be required in this programme. There are no exams in this course.

Your tutor will be your main contact at SSG for all elements included in your programme. Any support needs, queries advice or guidance you may need throughout your journey with us on this course will centralise from your tutor. You will have access to your tutor through scheduled 1:1 progress review, group tutorials, email and social media access. This ongoing support also demonstrates itself through high expectations and standards both on programme and socially, helping you gain as much work ready preparation as possible.

  • SSG Job Search and Application Courses
  • SSG Industry Specific Academies
  • SSG Maths and English qualifications (where existing GCSE thresholds have not been achieved)
  • Work Placement
  • Employment

Your tutor will be the main point of contact. They will be able to support you in many ways from careers advice, to learning support, from help with assessments to advice on things outside of SSG. The tutor will also be able to sign post you to organisations and affiliations who will be able to continue any specialist support you may need at the time. You will have access to support throughout the course, but it will be most beneficial to you if you share details and/or concerns at the start of the programme.

If you feel that you require additional learning support whilst on your programme your tutor will be able to support you with an assessment of your needs and SSG can provide you with resources and additional staff support where applicable to help you progress within your course.

You will be provided with your timetable ahead of enrolment on to your course. The guided learning hours for the course are usually roughly split into working weeks of between 25-37.5 hours per week.

You will need to be able to prove you have the ability in you to complete the qualifications. This evidence usually comes in the form of previous successes e.g Qualification certificates, but it will also be judged against initial assessment results, attitude and desire to achieve the programme.

All courses at SSG require you to wear suitable clothing for the type of activity that you are undertaking. This programme requires:

  • Comfortable smart casual wear
  • There will be elements of practical team building and interaction so loose fitting advisable
  • There may be periods spent outdoors on either visits or activity so dress for the weather
  • Avoid black sole shoes as access to halls may be required
  • If you have your own smart phone/tablet or Laptop that you would like to incorporate in your learning please speak to your tutor on enrolment
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